BUNCH

BUNCH builds dedicated outsourced teams for tech companies: customer support, trust and safety, AI data operations. Teams that grow with you instead of resetting every year. Average client relationship: 4+ years. What makes us different: - We take ownership. Your KPIs become our KPIs. We spot problems, flag them and fix them instead of waiting for instructions - Boutique, not assembly line. No off-the-shelf playbooks. We design the process around your product, your tone and your quality bar - We scale both ways. Start with 2 people or 20. Ramp up for a launch, scale back after peak What we do: - Customer support and CX (email, chat, social, Tier 1-2) - Content moderation, trust and safety - Data labeling and annotation for AI teams - AI validation and human-in-the-loop review - QA and data training for robotics teams, including teleoperation review, episode labeling and failure case tagging - Community management and engagement How we work: We start with a pilot team, learn your product properly and agree the quality metrics with you. Your team is trained like your own hires and managed by us, so you get the output without the overhead. You keep full visibility throughout. Our team lead talks to you like a colleague, not an account manager. If you are drowning in support tickets, moderation queues or AI training data, we will take it off your plate so your team can get back to building. Let’s talk: jakob@meetbunch.com